Merrill, P. (1997). Do it right the second time: Benchmarking best practices in the quality change process. Portland, Or.: Productivity Press.
Chicago Style CitationMerrill, Peter. Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process. Portland, Or.: Productivity Press, 1997.
MLA CitationMerrill, Peter. Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process. Portland, Or.: Productivity Press, 1997.
Warning: These citations may not always be 100% accurate.