Kouzes, J. M., & Posner, B. Z. (2003). Credibility: How leaders gain and lose it, why people demand it. San Francisco, CA: Jossey-Bass.
Petikan Gaya ChicagoKouzes, James M., and Barry Z. Posner. Credibility: How Leaders Gain and Lose It, Why People Demand It. San Francisco, CA: Jossey-Bass, 2003.
Petikan MLAKouzes, James M., and Barry Z. Posner. Credibility: How Leaders Gain and Lose It, Why People Demand It. San Francisco, CA: Jossey-Bass, 2003.
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