APA Citation

Chen, K. (2012). Service Quality, Trust and Customer Satisfaction on Customer Loyalty: A Study of Banks in Malaysia.

Chicago Style Citation

Chen, Kai. Service Quality, Trust and Customer Satisfaction On Customer Loyalty: A Study of Banks in Malaysia. 2012.

MLA Citation

Chen, Kai. Service Quality, Trust and Customer Satisfaction On Customer Loyalty: A Study of Banks in Malaysia. 2012.

Warning: These citations may not always be 100% accurate.