APA Citation

Kassim, H. (2004). Towards delighting your customer / Hamidah Kassim. Perpustakaan Tun Abdul Razak, UiTM.

Chicago Style Citation

Kassim, Hamidah. Towards Delighting Your Customer / Hamidah Kassim. Perpustakaan Tun Abdul Razak, UiTM, 2004.

MLA Citation

Kassim, Hamidah. Towards Delighting Your Customer / Hamidah Kassim. Perpustakaan Tun Abdul Razak, UiTM, 2004.

Warning: These citations may not always be 100% accurate.