APA Citation

Balsam, A. M. (2014). Classifying Software Requirements Using Kano's Model to Optimize Customer Satisfaction. IOS Press.

Chicago Style Citation

Balsam, A. Mustafa. Classifying Software Requirements Using Kano's Model to Optimize Customer Satisfaction. IOS Press, 2014.

MLA Citation

Balsam, A. Mustafa. Classifying Software Requirements Using Kano's Model to Optimize Customer Satisfaction. IOS Press, 2014.

Warning: These citations may not always be 100% accurate.