APA Citation

Yapp, E. T., Geoffrey Harvey Tanakinjal,, & Stephen Laison Sondoh Jr. (2014). The key dimensions of online service quality: A study of consumer perceptions.

Chicago Style Citation

Yapp, Emily,Hon Tshin, Geoffrey Harvey Tanakinjal, and Stephen Laison Sondoh Jr. The Key Dimensions of Online Service Quality: A Study of Consumer Perceptions. 2014.

MLA Citation

Yapp, Emily,Hon Tshin, Geoffrey Harvey Tanakinjal, and Stephen Laison Sondoh Jr. The Key Dimensions of Online Service Quality: A Study of Consumer Perceptions. 2014.

Warning: These citations may not always be 100% accurate.