APA Citation

Cassandra, A. N., Lim, P. S., Tan, Y. W., & Wong, C. L. (2014). Factors that influence customer satisfaction and behavioural intentions in airline industry.

Chicago Style Citation

Cassandra, Ann Nonis, Pooi Sian Lim, Yi Wang Tan, and Choi Li Wong. Factors That Influence Customer Satisfaction and Behavioural Intentions in Airline Industry. 2014.

MLA Citation

Cassandra, Ann Nonis, Pooi Sian Lim, Yi Wang Tan, and Choi Li Wong. Factors That Influence Customer Satisfaction and Behavioural Intentions in Airline Industry. 2014.

Warning: These citations may not always be 100% accurate.