APA Citation

Wan Yusoff, W. Z., & Ismail, M. (2008). Fm-servqual: A new approach of service quality measurement framework in local authorities.

Chicago Style Citation

Wan Yusoff, Wan Zahari, and Maziah Ismail. Fm-servqual: A New Approach of Service Quality Measurement Framework in Local Authorities. 2008.

MLA Citation

Wan Yusoff, Wan Zahari, and Maziah Ismail. Fm-servqual: A New Approach of Service Quality Measurement Framework in Local Authorities. 2008.

Warning: These citations may not always be 100% accurate.