APA Citation

Bon, A. T., Mustafa, E. M., & Rakiman, U. S. (2012). Total quality management practices in service organizations in Malaysia: A review.

Chicago Style Citation

Bon, Abdul Talib, Esam M.A Mustafa, and Umol Syamsyul Rakiman. Total Quality Management Practices in Service Organizations in Malaysia: A Review. 2012.

MLA Citation

Bon, Abdul Talib, Esam M.A Mustafa, and Umol Syamsyul Rakiman. Total Quality Management Practices in Service Organizations in Malaysia: A Review. 2012.

Warning: These citations may not always be 100% accurate.