Sharifi, M., Ayat, M., & Sahibudin, S. (2008). Implementing ITIL-based CMDB in the organizations to minimize or remove service quality gaps. Institute of Electrical and Electronics Engineers.
Chicago Style CitationSharifi, Mohammad, Masarat Ayat, and Shamsul Sahibudin. Implementing ITIL-based CMDB in the Organizations to Minimize or Remove Service Quality Gaps. Institute of Electrical and Electronics Engineers, 2008.
MLA CitationSharifi, Mohammad, Masarat Ayat, and Shamsul Sahibudin. Implementing ITIL-based CMDB in the Organizations to Minimize or Remove Service Quality Gaps. Institute of Electrical and Electronics Engineers, 2008.
Warning: These citations may not always be 100% accurate.