Sharifi, M., Ayat, M., Abd. Rahman, A., & Sahibudin, S. (2008). Lessons learned in ITIL implementation failure. Institute of Electrical and Electronics Engineers.
Chicago Style CitationSharifi, Mohammad, Masarat Ayat, Azizah Abd. Rahman, and Shamsul Sahibudin. Lessons Learned in ITIL Implementation Failure. Institute of Electrical and Electronics Engineers, 2008.
MLA CitationSharifi, Mohammad, Masarat Ayat, Azizah Abd. Rahman, and Shamsul Sahibudin. Lessons Learned in ITIL Implementation Failure. Institute of Electrical and Electronics Engineers, 2008.
Warning: These citations may not always be 100% accurate.