Sahibbudin, S., Ayat, M., Sharifi, M., & Ibrahim , S. (2009). Adoption factors and implementation steps of ITSM in the target organizations. Elsevier.
Chicago Style CitationSahibbudin, Shamsul, Masarat Ayat, Mohammad Sharifi, and Sulaimi Ibrahim. Adoption Factors and Implementation Steps of ITSM in the Target Organizations. Elsevier, 2009.
MLA CitationSahibbudin, Shamsul, Masarat Ayat, Mohammad Sharifi, and Sulaimi Ibrahim. Adoption Factors and Implementation Steps of ITSM in the Target Organizations. Elsevier, 2009.
Warning: These citations may not always be 100% accurate.