Nor Mohd. Desa, K., & Ahmad Kassim, N. (2010). Transformational leadership enhances customer satisfaction. Persatuan Pustakawan Malaysia.
Chicago Style CitationNor Mohd. Desa, Kamariah, and Norliya Ahmad Kassim. Transformational Leadership Enhances Customer Satisfaction. Persatuan Pustakawan Malaysia, 2010.
MLA CitationNor Mohd. Desa, Kamariah, and Norliya Ahmad Kassim. Transformational Leadership Enhances Customer Satisfaction. Persatuan Pustakawan Malaysia, 2010.
Warning: These citations may not always be 100% accurate.