Sharifi, M., Sahibudin, S., Ayat, M., & Ibrahim, S. (2008). Service quality improvement frameworks. Penerbit UTM.
Chicago Style CitationSharifi, Mohammad, Shamsul Sahibudin, Masarat Ayat, and Suhaimi Ibrahim. Service Quality Improvement Frameworks. Penerbit UTM, 2008.
MLA CitationSharifi, Mohammad, Shamsul Sahibudin, Masarat Ayat, and Suhaimi Ibrahim. Service Quality Improvement Frameworks. Penerbit UTM, 2008.
Warning: These citations may not always be 100% accurate.