APA Citation

Alilou, F. (2014). Integrating social customer relationship management into customer relationship management processes in academic library.

Chicago Style Citation

Alilou, Farima. Integrating Social Customer Relationship Management Into Customer Relationship Management Processes in Academic Library. 2014.

MLA Citation

Alilou, Farima. Integrating Social Customer Relationship Management Into Customer Relationship Management Processes in Academic Library. 2014.

Warning: These citations may not always be 100% accurate.