APA Citation

Ariff, M. S. M., Yun, L. O., Zakuan, N., & Ismail, K. (2013). The impacts of service quality and customer satisfaction on customer loyalty in internet banking.

Chicago Style Citation

Ariff, M. S. M., L. O. Yun, N. Zakuan, and K. Ismail. The Impacts of Service Quality and Customer Satisfaction On Customer Loyalty in Internet Banking. 2013.

MLA Citation

Ariff, M. S. M., L. O. Yun, N. Zakuan, and K. Ismail. The Impacts of Service Quality and Customer Satisfaction On Customer Loyalty in Internet Banking. 2013.

Warning: These citations may not always be 100% accurate.