Mardani, A., Jusoh, A., Zavadskas, E. K., Khalifah, Z., & Nor, K. M. (2015). Application of multiple-criteria decision-making techniques and approaches to evaluating of service quality: A systematic review of the literature.
Petikan Gaya ChicagoMardani, Abbas, Ahmad Jusoh, Edmundas Kazimieras Zavadskas, Zainab Khalifah, and Khalil Md Nor. Application of Multiple-criteria Decision-making Techniques and Approaches to Evaluating of Service Quality: A Systematic Review of the Literature. 2015.
Petikan MLAMardani, Abbas, et al. Application of Multiple-criteria Decision-making Techniques and Approaches to Evaluating of Service Quality: A Systematic Review of the Literature. 2015.
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