Asgarpour, R., Abdul Hamid, A. B., Sulaiman, Z., & Asgari, A. A. (2015). Efficiency or inefficiency of customer satisfaction as one of the main antecedents of customer loyalty in tourism and hospitality industry. American Scientific Publishers.
Chicago Style CitationAsgarpour, Rasoul, Abu Bakar Abdul Hamid, Zuraidah Sulaiman, and Ali A. Asgari. Efficiency or Inefficiency of Customer Satisfaction As One of the Main Antecedents of Customer Loyalty in Tourism and Hospitality Industry. American Scientific Publishers, 2015.
MLA CitationAsgarpour, Rasoul, Abu Bakar Abdul Hamid, Zuraidah Sulaiman, and Ali A. Asgari. Efficiency or Inefficiency of Customer Satisfaction As One of the Main Antecedents of Customer Loyalty in Tourism and Hospitality Industry. American Scientific Publishers, 2015.