Abd. Rozan, R. K. S. @. M. Z. (2014). A review of ten years of research in services quality.
Chicago Style CitationAbd. Rozan, Ramesh K S @ Mohd. Zaidi. A Review of Ten Years of Research in Services Quality. 2014.
MLA引文Abd. Rozan, Ramesh K S @ Mohd. Zaidi. A Review of Ten Years of Research in Services Quality. 2014.
警告:这些引文格式不一定是100%准确.