Omar, R., & Ran, W. X. (2014). Service recovery activities and customer satisfaction: Mediating role of justice dimensions: a case study of China. Canadian Center of Science and Education.
Chicago Style CitationOmar, Rozeyta, and Wang Xiao Ran. Service Recovery Activities and Customer Satisfaction: Mediating Role of Justice Dimensions: A Case Study of China. Canadian Center of Science and Education, 2014.
MLA CitationOmar, Rozeyta, and Wang Xiao Ran. Service Recovery Activities and Customer Satisfaction: Mediating Role of Justice Dimensions: A Case Study of China. Canadian Center of Science and Education, 2014.
Warning: These citations may not always be 100% accurate.