Towards e-Government: end-user satisfaction with IT implementation at royal Malaysian customs
This paper examines the extent of end-user satisfaction on the service delivery process by the Royal Malaysian Customs (RMC) as the agency moves toward implementing electronic government (e-government) initiatives. The RMC has in fact been identified as one of the prominent and technology-pioneering...
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| வெளியீடபà¯à®ªà®Ÿà¯à®Ÿà®¤à¯: |
World Scientific Publishing Co. Pte Ltd
2014
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| பகà¯à®¤à®¿à®•ளà¯: | |
| நிகழà¯à®¨à®¿à®²à¯ˆ அணà¯à®•லà¯: | http://eprints.utm.my/63106/ http://eprints.utm.my/63106/ http://eprints.utm.my/63106/ |
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