Employee job satisfaction, customer satisfaction and profitability in 5-star hotels in Kuala Lumpur

mengikut Singh, Harcharanjit, Al-Amin, Abul Quasem, Baroto, Mas Bambang, Jamil, Rossilah, Pazyar, Mohammad
Diterbitkan 2016

The relationship between employee satisfaction, service quality, customer satisfaction and profitability in 5-star hotels in Kuala Lumpur

mengikut Singh, Harcharanjit, AI-Amin, Abul Quasem, Baroto, Mas Bambang, Pazyar, Mohammad
Diterbitkan 2015