Why TQM fails and what to do about it /
"Total Quality Management (TQM) was once touted as the management approach that would revitalize American business. Now, faced with meager improvements and depleted budgets, managers are wondering, "What happened?" "Where is the increase in market share?" "Where is the...
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| Main Author: | |
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| Other Authors: | , |
| Format: | Book |
| Language: | English |
| Published: |
Burr Ridge, Ill. :
Irwin Professional Pub.,
1994.
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| Subjects: | |
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3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |