Working with difficult people /
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | , |
| Format: | Book |
| Language: | English |
| Published: |
New York :
AMACOM,
c2009.
|
| Edition: | 2nd ed. |
| Series: | WorkSmart series.
|
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| LEADER | 01422nam a2200313Ia 4500 | ||
|---|---|---|---|
| 001 | 012580418-0 | ||
| 005 | 20100930123440.0 | ||
| 008 | 090730s2009 nyua 001 0 eng d | ||
| 020 | |a 9780814410356 | ||
| 020 | |a 0814410359 | ||
| 035 | 0 | |a ocm428738438 | |
| 040 | |a UMI |c UMI |d MH | ||
| 090 | |a HD42 |b .L86 2009 | ||
| 100 | 1 | |a Lundin, William, |d 1923- | |
| 245 | 1 | 0 | |a Working with difficult people / |c William Lundin, Kathleen Lundin, and Michael S. Dobson. |
| 250 | |a 2nd ed. | ||
| 260 | |a New York : |b AMACOM, |c c2009. | ||
| 300 | |a 120 p. : |b ill. ; |c 23 cm. | ||
| 490 | 1 | |a WorkSmart | |
| 500 | |a Includes index. | ||
| 505 | 0 | |a How difficult are you? -- Stop, look, and listen -- Maximizing your power -- It's not (always) personal, it's (often) business -- Planning your strategy -- Working with difficult superiors -- Working with difficult subordinates -- Corporate culture and difficult people -- Mean and angry -- Suspicious -- Pessimists -- Cynics -- Shy and quiet -- How do I love me? -- Extreme competitiveness -- Overcontrolling -- It takes two to make a toady -- Lessons: handling all kinds of difficult people. | |
| 650 | 0 | |a Conflict management |v Case studies. | |
| 650 | 0 | |a Interpersonal relations |v Case studies. | |
| 650 | 0 | |a Interpersonal conflict |v Case studies. | |
| 700 | 1 | |a Lundin, Kathleen, |d 1935- | |
| 700 | 1 | |a Dobson, Michael Singer. | |
| 830 | 0 | |a WorkSmart series. | |
| 988 | |a 20100930 | ||
| 906 | |0 OCLC | ||