Patient Satisfaction as an Indicator of Service Quality in Malaysian Public Hospitals
The main aim of the paper is to provide an empirical analysis on patient satisfaction as n indicator of service quality in Malaysian public hospitals. Self‐administered questionnaires ere administered to patients by convenience sampling. Two sets of questionnaires were ed, one for inpatient a...
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2009
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| பகà¯à®¤à®¿à®•à®³à¯: | |
| நிகழà¯à®¨à®¿à®²à¯ˆ அணà¯à®•à®²à¯: | http://library.oum.edu.my/repository/378/ http://library.oum.edu.my/repository/378/1/4850100105.pdf |
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