Business Process Outsourcing for Statutory Body : A Case Study of KWSP Pulau Pinang
This study was done in Kumpulan Wang Simpanan Pekerja (KWSP) Pulau Pinang. It is based on the five-phase methodology choosen to identify problems existed in the organisation. These problems are identified by looking at the business processes in each section of KWSP. Outsourcing was chosen as a solut...
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
2005
|
| Subjects: | |
| Online Access: | http://etd.uum.edu.my/1363/ http://etd.uum.edu.my/1363/1/SYAHARUDIN_SHAH_HAJI_MOHD._NOOR.pdf |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|