Service quality, customer satisfaction and loyalty towards JKR Malaysia
The aim of this research was to examining the relationship between JKR service quality, customer satisfaction and customer loyalty. The significance of this research is intended to help JKR Malaysia to establish the service offered and identified what are the important aspects of training needed by...
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| தலைமை எழà¯à®¤à¯à®¤à®¾à®³à®°à¯: | |
|---|---|
| வடிவமà¯: | Thesis |
| மொழி: | English |
| வெளியீடபà¯à®ªà®Ÿà¯à®Ÿà®¤à¯: |
2009
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| பகà¯à®¤à®¿à®•à®³à¯: | |
| நிகழà¯à®¨à®¿à®²à¯ˆ அணà¯à®•à®²à¯: | http://repository.um.edu.my/884/ http://repository.um.edu.my/884/1/Service%20Quality%20Customer%20Satisfaction%20and%20Loyalty%20towards%20JKR%20Malaysia%20%28Mohammad%20Suhainy%20Abdull%20Rahim%20CGA%20060082%29.pdf |
| கà¯à®±à®¿à®¯à¯€à®Ÿà¯à®•à®³à¯: |
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