Customer perception towards quality of service: a study on Ministry of International Trade And Industry (MITI) Pahang Branch / Elisa Razman

The research is entitled "Customer Perception towards Quality 6fService: A Study on Ministry Of International Trade and Industry (MITI) Pahang Branch". The four objectives of the study is to identify the perceptions of customer towards MITI Pahang services, to identify the level of service...

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Bibliographic Details
Main Author: Razman, Elisa
Format: Monograph
Language:English
Published: Faculty of Business and Management 2007
Subjects:
Online Access:http://ir.uitm.edu.my/17940/
http://ir.uitm.edu.my/17940/1/PPb_ELISA%20RAZMAN%20BM%2007_5.pdf
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