The level of customer satisfaction on Ar-rahnu services

This research is to measure the level of customer satisfaction among the customers of Ar-rahnu in Kelantan. The factors used to measure this customer satisfaction are in terms of service quality and shariah complaint. This research is conducted through survey questionnaire to achieve the research ob...

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书目详细资料
Main Authors: Mustazah, Nur Masturina, Rajab, Nur Nabila Aishah, Azid, Nur Qhasyyatillah
格式: Undergraduate Final Project Report
出版: 2015
在线阅读:http://umkeprints.umk.edu.my/6030/
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