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A study of queuing time in waiting line of supermarket at cashier counter by using simulation

This study focuses on queuing time in waiting line in relationship to the customer satisfaction. This study was conducted to the operational activity on cashier counter at one on the supermarket in Kuantan. This study applied simulation approach by using Arena Software to develop and simulate actual...

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Bibliographic Details
Main Author: Nur Atirah, Abit
Format: Undergraduates Project Papers
Published: 2015
Subjects:
HD28 Management. Industrial Management
Online Access:http://iportal.ump.edu.my/lib/item?id=chamo:98408&theme=UMP2
http://iportal.ump.edu.my/lib/item?id=chamo:98408&theme=UMP2
http://umpir.ump.edu.my/16002/1/A%20study%20of%20queuing%20time%20in%20waiting%20line%20of%20supermarket%20at%20cashier%20counter%20by%20using%20simulation%20-%20Table%20of%20content%20-%20FIM-Nur%20Atirah%20Abit-CD%2010365.pdf
http://umpir.ump.edu.my/16002/2/A%20study%20of%20queuing%20time%20in%20waiting%20line%20of%20supermarket%20at%20cashier%20counter%20by%20using%20simulation%20-%20Abstract-%20FIM-Nur%20Atirah%20Abit-CD%2010365.pdf
http://umpir.ump.edu.my/16002/13/A%20study%20of%20queuing%20time%20in%20waiting%20line%20of%20supermarket%20at%20cashier%20counter%20by%20using%20simulation%20-%20Chapter%201%20-%20FIM-Nur%20Atirah%20Abit-CD%2010365.pdf
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