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Development Of Performance Model For Quality And Process Improvement In Business Process Service Industry

When it comes to performance improvement process, literature abounds with lean, agile and lean-agile. Over the years, the implementation of the improvement processes of lean and agile had met with resounding success in the manufacturing, production, and construction industry. For this reason, there...

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Bibliographic Details
Main Authors: Oludapo, Samson Oluyinka, Puteri Fadzline, Tamyez, Cheng, Jack Kie
Format: Article
Published: EBSCO Industries 2017
Subjects:
HD28 Management. Industrial Management
Online Access:https://scholar.google.com/scholar?q=Development+Of+Performance+Model+For+Quality+And+Process+Improvement+In+Business+Process+Service+Industry&btnG=&hl=en&as_sdt=0%2C5
https://scholar.google.com/scholar?q=Development+Of+Performance+Model+For+Quality+And+Process+Improvement+In+Business+Process+Service+Industry&btnG=&hl=en&as_sdt=0%2C5
http://umpir.ump.edu.my/18373/1/Development%20Of%20Performance%20Model%20For%20Quality%20And%20Process%20Improvement%20In%20Business%20Process%20Service%20Industry.pdf
http://umpir.ump.edu.my/18373/2/Development%20Of%20Performance%20Model%20For%20Quality%20And%20Process%20Improvement%20In%20Business%20Process%20Service%20Industry%201.pdf
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