Value-Based Total Performance Excellence Model: An Overview

Today, organizations are competing for the survival. They adopt various performance management systems that best suit their undertakings. There are many performance models which lean towards measuring tangible aspects such as Malcolm Baldridge National Quality Award (MBNQA), European Quality Award (...

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Bibliographic Details
Main Authors: Ab Hamid, M. R., Zainol, Mustafa, Nur Riza, Mohd Suradi, Mokhtar, Abdullah, Wan Rosmanira, Ismail, Zalina, Mohd Ali, Fazli, Idris, Siti Roslindar, Yaziz, Zulkhibri, Mustofa@Ismail
Format: Article
Published: Universiti Teknologi Malaysia 2010
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Online Access:http://umpir.ump.edu.my/7695/
http://umpir.ump.edu.my/7695/1/Value-Based_Total_Performance_Excellence_Model-_An_Overview.pdf
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