Factors influencing quality performance of customer service : a case study
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| Main Author: | |
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| Format: | Project Report |
| Language: | English English |
| Published: |
Universiti Malaysia Sarawak (UNIMAS)
2003
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| Subjects: | |
| Online Access: | http://ir.unimas.my/18512/ http://ir.unimas.my/18512/1/Factors%20influencing%20quality%20performance%20%20%2824%20pages%29.pdf http://ir.unimas.my/18512/2/Factors%20influencing%20quality%20performance%20%20%28fulltext%29.pdf |
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