Impact of employee training on guests satisfaction: a survey on 5 Star Hotels in Kuala Lumpur
Background: This study extended research on the importance of training and development for customer satisfaction and employee satisfaction by examining its influence on 5 Start Hotels. The survey was based on quantitative method, and 200 questionnaires were collected by using the random sampling met...
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| தலைமை எழà¯à®¤à¯à®¤à®¾à®³à®°à¯à®•à®³à¯: | , |
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| வடிவமà¯: | கடà¯à®Ÿà¯à®°à¯ˆ |
| மொழி: | English |
| வெளியீடபà¯à®ªà®Ÿà¯à®Ÿà®¤à¯: |
American-Eurasian Network for Scientific Information
2016
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| நிகழà¯à®¨à®¿à®²à¯ˆ அணà¯à®•à®²à¯: | http://psasir.upm.edu.my/54501/ http://psasir.upm.edu.my/54501/ http://psasir.upm.edu.my/54501/1/Impact%20of%20employee%20training%20on%20guests%20satisfaction.pdf |
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