Quality Improvement In The Manufacturing Industry An Application Case
Quality is one of the key success factors for an organization to survive in the global market. The paper will present the methodology for quality improvement in the automotive part manufacturing industry by utilizing six sigma. The work in this paper focuses on the assembly line of alternator by...
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| Format: | Monograph |
| Published: |
UTeM
2010
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| Online Access: | http://library.utem.edu.my:8000/elmu/index.jsp?module=webopac-d&action=graphicFullDisplayRetriever.jsp&szMaterialNo=0000063524 http://library.utem.edu.my:8000/elmu/index.jsp?module=webopac-d&action=graphicFullDisplayRetriever.jsp&szMaterialNo=0000063524 http://eprints.utem.edu.my/2912/1/Quality_Improvement_In_The_Manufacturing_Industry__An_Application_Case_-_24_pages.pdf http://eprints.utem.edu.my/2912/2/Quality_Improvement_In_The_Manufacturing_Industry__An_Application_Case_-_Full_Text.pdf |
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| Summary: | Quality is one of the key success factors for an organization to survive in the global
market. The paper will present the methodology for quality improvement in the
automotive part manufacturing industry by utilizing six sigma. The work in this
paper focuses on the assembly line of alternator by identifying the the source of
quality defects on the alternator. Furthermore, investigation is conducted to study
root causes of major quality defect and recommendation solution is proposed to
reduce the defect rejection. The methodology was developed to investigate the
quality defects that caused by human errors. A model DMAIC of six sigma was
employed in the study to construct the problem-solving framework for solving high
rejection rate of product quality defects in the case company. The process of DMAIC
was involved in the identification of various source quality defects on the product,
measurement of current process and system, analysis of the collected data quality
defects, improvement of reduction quality defects, and controlling of process to
sustain improvement. From the results of implementation, there are three major
quality defects, which are omission components, wrong parts assembled and loose
tighten, that contributed to rejection for the alternator due to human inadvertent and
forgetfulness. After root causes were identified, the solution of poka yoke was
suggested to effectively control assembly process as well as detect the omission
components in the alternator assembly. The particular strength of this study is
providing the six sigma implementation to local company for constructing
fundamental quality management system and adopting a problem solving method to
handle the quality defect issues in the future.
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