Knowledge management orientation at public and private universities in Malaysia:an empirical overview of organizational knowledge practices.

Knowledge Management (KM) acquires more grounds of acceptance by knowledge intensive organizations especially among multimedia development firms and universities in search for competitive advantage. KM can be viewed as a systematic application of fragmented knowledge through integration environment...

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Bibliographic Details
Main Authors: Tasmin, Rosmaini, A Rahman, Norhayati, A Hamid, Norziati, C Rusuli , M Saufi
Format: Conference or Workshop Item
Published: 2010
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Online Access:http://eprints.uthm.edu.my/1870/
http://eprints.uthm.edu.my/1870/1/KNOWLEDGE_MANAGEMENT_ORIENTATION_AT_PUBLIC_ROSMAINI_TASMIN_2010.pdf
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Summary:Knowledge Management (KM) acquires more grounds of acceptance by knowledge intensive organizations especially among multimedia development firms and universities in search for competitive advantage. KM can be viewed as a systematic application of fragmented knowledge through integration environment in workplaces and communities. As an emerging discipline, KM has been positively associated with innovation and competitiveness. The paper discusses this new discipline of KM through reviewing existing literature and deriving essential perspectives in understanding such a new approach. This research advocates on four established domains of organizational knowledge practices, namely knowledge culture, knowledge content, knowledge infrastructure, and knowledge process, based on previous work done by Korot and Tovstiga. It also presents interesting empirical findings based on surveys at four Malaysian universities, namely Universiti Tun Hussein Qnn Malaysia (UTHM), Universiti Utara Malaysia (UUM), Multimedia University (MMU) and Monash University at Sun way campus, Malaysia. This study discovers that private universities fare better KM practices in comparison to public universities. Knowledge content is deemed as the most important determinants in overall KM practices.