Developing language syllabus for hotel and catering students: Malaysian polytechnic case study
After careful view of English for Commercial Purposes with the course coordinator from a Malaysian Polytechnic offering Hotel and Catering course and the Japanese International Cooperation Agency (JICA), a needs analysis was conducted to a group of final semester students undertaking Hotel and Cater...
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| Format: | Conference or Workshop Item |
| Published: |
2008
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| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/2253/ http://eprints.uthm.edu.my/2253/1/911.pdf |
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| Summary: | After careful view of English for Commercial Purposes with the course
coordinator from a Malaysian Polytechnic offering Hotel and Catering course and
the Japanese International Cooperation Agency (JICA), a needs analysis was
conducted to a group of final semester students undertaking Hotel and Catering
course, fifteen industry personnel from the hospitality industry. This study utilized
the same questionnaire for all respondents in order to investigate whether what
the industry needs correlate with the students language skills. The questionnaire
was also formulated based on the recommendation of the JICA personnel, the
recent English for Commercial Purposes and the proposed syllabus by Blue and
Harun (2003).The findings revealed significant discrepancies between the
students and the industry personnel responses especially on listening and
speaking activities. However, both respondents claimed that students should
have more communication activities and less writing activities. Based on the
findings, a recommended syllabus for Hotel and Catering students was designed
taking into considerations the students’ needs in learning, students’ purpose of
learning and students’ level of English adapting the framework of Hutchinson and
Waters (1987).It is hoped that the recommended syllabus design of English for
Hotel and Catering be realized for the benefit of the hospitality industry |
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