A methodology of TQM, ISO/TS16949 and organizational performance in Malaysia and Thailand automotive industries: challanges in international survey research

In contrast to what the wealth of textbooks on conducting empirical research seems to indicate, the actual research process is quite messy in nature. From this perspective, embarking on a cross-county research project inhoduces many additional dilemmas. In this paper, the authors attempt to exp...

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Bibliographic Details
Main Authors: Zakuan, Norhayati, Mohd Yusof, Sha'ri, Mohd Shaharoun, Awaluddin
Format: Conference or Workshop Item
Published: 2009
Subjects:
Online Access:http://eprints.uthm.edu.my/2569/
http://eprints.uthm.edu.my/2569/1/5.pdf
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Summary:In contrast to what the wealth of textbooks on conducting empirical research seems to indicate, the actual research process is quite messy in nature. From this perspective, embarking on a cross-county research project inhoduces many additional dilemmas. In this paper, the authors attempt to explore these issues in more detail and offer possible solutions to address them. we begin by identifing the need of cross-county research and significant of this study.