Online banking and customer service delivery in Malaysia: data screening and preliminary findings
The rapid spread of information and communication technology (ICT) has made electronic banking the best channel to provide banking services/products to customers. The quality of online banking services has become a major area of attention among researchers and bank managers due to its strong impact...
Disimpan dalam:
| Pengarang-pengarang Utama: | , , |
|---|---|
| Format: | Conference or Workshop Item |
| Diterbitkan: |
2013
|
| Subjek-subjek: | |
| Capaian Atas Talian: | http://eprints.uthm.edu.my/4404/ http://eprints.uthm.edu.my/4404/1/Online_Banking_and_Customer_Service_Delivery.pdf |
| Penanda-penanda: |
Tambah Penanda
Tiada Penanda, Jadilah orang pertama menanda rekod ini!
|
Jadilah orang pertama meninggalkan komen!