APA Citation

Umar, M. A., Kasim, R., & Martin , D. J. (2013). A review of service excellence models.

Chicago Style Citation

Umar, Muhammad Akilu, Rozilah Kasim, and David Juanil Martin. A Review of Service Excellence Models. 2013.

MLA Citation

Umar, Muhammad Akilu, Rozilah Kasim, and David Juanil Martin. A Review of Service Excellence Models. 2013.

Warning: These citations may not always be 100% accurate.