Linkage between knowledge management practices and library users’ satisfaction at Malaysian University Libraries
Academic library services have begun to apply various knowledge management (KM) practices in the provision of library services. KM has been developed to enhance the use of organizational knowledge through practices and organizational learning. KM practices include the creation, capture and/or acquis...
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| Format: | Thesis |
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2014
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| Online Access: | http://eprints.uthm.edu.my/7490/ http://eprints.uthm.edu.my/7490/1/MUHAMAD_SAUFI_CHE_RUSULI.pdf |
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