A study of the situated practice of benchmarking in the UK construction industry

The focus of this thesis is the situated practice of a select number of quality and business improvement practitioners (QMs/BIMs) from the construction industry who were actively involved with academia in collaborative research. The research is described as exploratory to the extent of requiring a r...

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Bibliographic Details
Main Author: P. Gomez, Christy
Format: Thesis
Published: 2002
Subjects:
Online Access:http://eprints.uthm.edu.my/7731/
http://eprints.uthm.edu.my/7731/4/Christy_P._Gomez_hingga_bab_4.pdf
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