Identification of resource needs in postgraduate studies
The desire to pursue higher education is constantly increasing. The government and the institutions of higher learning are striving to attract more students , especially at the graduate level by making every effort to provide quality education. Some scholars proposed that the strategic success of a...
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| Main Authors: | , |
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| Format: | Article |
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INSInet Publication
2009
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| Subjects: | |
| Online Access: | http://www.aensiweb.net/AENSIWEB/rjss/rjss/2009/33-44.pdf http://www.aensiweb.net/AENSIWEB/rjss/rjss/2009/33-44.pdf http://eprints.uthm.edu.my/8175/1/dr_affero.pdf |
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| Summary: | The desire to pursue higher education is constantly increasing. The government and the
institutions of higher learning are striving to attract more students , especially at the graduate level by
making every effort to provide quality education. Some scholars proposed that the strategic success of a
service organization depends on its ability to consistently meet or exceed customer service expectations .
Students as institutions’ customer, need information and support to cope in balancing the demands of the
different environments . One of the major problems facing by the higher education nowadays is attrition
and completion rates. To manage this issue, a constant effort should be made. The resources offered by
the institution determine the ability of the institution to manage their students effectively. The main
thrust of this paper is to provide the relevant input for resource development in institutional of higher
education. It is hoped to assist the institution to identify and address implementation is s u es related to
postgraduate studies. The major contribution of this review is the guideline for effective resource and in
developing distinguished human capital. |
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