Criteria and processes of handling customer complaint in facility management
Handling customer complaint is one of an important activity in delivering Facility Management services. Facility Management main elements are people, place, process and technology. Dealing with people is the most challenging part as different people may have different need, different background, dif...
Saved in:
| 主要作者: | |
|---|---|
| 格式: | Thesis |
| 语言: | English |
| 出版: |
2013
|
| 主题: | |
| 在线阅读: | http://eprints.utm.my/33113/ http://eprints.utm.my/33113/1/AmirFaridOmarMFGHT2013.pdf |
| 标签: |
添加标签
没有标签, 成为第一个标记此记录!
|
成为第一个发表评论!