An organizational quality performance conceptual framework with multiple mediators integration
Quality performance is one of the key dimensions for organizational performance. Improvement effort on organizational quality performance is driven by a set of quality management practices that embodied into the quality management system. Quality management practices (QMP) made up of two main elemen...
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| Main Authors: | , , |
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| Format: | Article |
| Published: |
American Scientific Publishers
2016
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| Subjects: | |
| Online Access: | http://eprints.utm.my/72558/ http://eprints.utm.my/72558/ |
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