Analysis of significant dimensions of e-service quality in Malaysian universities
The measure of e-service quality in higher education is very critical due to their importance in attracting students and retaining tuition-based returns. The literatures show lack of study on e-SQ in Malaysian universities. This gap should be considered because universities suffer from a continuous...
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| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Published: |
Institute of Electrical and Electronics Engineers Inc.
2016
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| Subjects: | |
| Online Access: | http://eprints.utm.my/73014/ http://eprints.utm.my/73014/ |
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