Zapp! Empowerment in health care : how to improve patient care, increase employee job satisfaction, and lower health care costs /

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Bibliographic Details
Main Author: Byham, William C.
Other Authors: Cox, Jeff, 1951-, Shomo, Kathy H., Materna, Sharyn B.
Format: Book
Language:English
Published: New York : Pittsburgh, PA : Fawcett Columbine ; Development Dimensions International, 1993.
Edition:lst ed.
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3rd Floor Main Library

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Call Number: A1234.567
Copy 1 Available