Zapp! Empowerment in health care : how to improve patient care, increase employee job satisfaction, and lower health care costs /

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Butiran Bibliografi
Pengarang Utama: Byham, William C.
Pengarang-pengarang Lain: Cox, Jeff, 1951-, Shomo, Kathy H., Materna, Sharyn B.
Format: Buku
Bahasa:English
Diterbitkan: New York : Pittsburgh, PA : Fawcett Columbine ; Development Dimensions International, 1993.
Edisi:lst ed.
Subjek-subjek:
Penanda-penanda: Tambah Penanda
Tiada Penanda, Jadilah orang pertama menanda rekod ini!
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008 930721s1993 paua 000 0 eng d
020 |a 0449908852 :  |c $10.00 
035 0 |a ocm28478602 
040 |a OH6  |c OH6  |d HBS 
050 0 4 |a R690  |b .B94 1993 
090 |a RA971.35  |b .B93 1993 
100 1 |a Byham, William C. 
245 1 0 |a Zapp! Empowerment in health care :  |b how to improve patient care, increase employee job satisfaction, and lower health care costs /  |c by William C. Byham with Jeff Cox, Kathy Harper Shomo, and Sharyn Materna. 
250 |a lst ed. 
260 |a New York :  |b Fawcett Columbine ;  |a Pittsburgh, PA :  |b Development Dimensions International,  |c 1993. 
300 |a 309 p. :  |b ill. ;  |c 20 cm. 
500 |a Adapted from: Zapp! The lightning of empowerment. 
650 0 |a Health services administration  |z United States. 
650 0 |a Medical personnel  |z United States. 
650 0 |a Medical care  |z United States  |x Cost effectiveness. 
700 1 |a Cox, Jeff,  |d 1951- 
700 1 |a Shomo, Kathy H. 
700 1 |a Materna, Sharyn B. 
988 |a 20020608 
906 |0 OCLC