Cases in total quality management /
"Written to accompany the best-selling title, Total Quality Management, this book of cases draws together a variety of international examples from a diversity of areas. The cases are of particular value and interest as they are not taken from the usual stable of known TQM companies. A great dea...
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| Format: | Book |
| Language: | English |
| Published: |
Oxford ; Boston :
Butterworth-Heinemann,
1994.
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3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |