Do it right the second time : benchmarking best practices in the quality change process /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Portland, Or. :
Productivity Press,
c1997.
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| Subjects: | |
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| Physical Description: | xx, 268 p. : ill. ; 24 cm. |
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| Bibliography: | Includes bibliographical references (p. 263) and index. |
| ISBN: | 1563271753 (hardcover) |